Shipping policy
Welcome to Riyah Souq! We are committed to providing a smooth and reliable delivery experience across the Kingdom of Saudi Arabia (KSA).
Shipping Coverage
We currently offer shipping to all major cities and regions within Saudi Arabia.
Free Shipping
Riyah Souq proudly offers FREE shipping on all orders across KSA with no minimum purchase required.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time
- Major Cities: 2–5 business days
- Remote Areas: 5–8 business days
Delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with tracking details (if available).
Delivery Delays
While we aim to deliver orders on time, Riyah Souq is not responsible for delays caused by courier companies, customs, natural events, or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Riyah Souq is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery at riyah.souq@gmail.com with your order number and photos of the issue.
Contact Us
For any shipping-related questions, please contact us at:
Email: riyah.souq@gmail.com






